Category Archives: TelxTelecom Services

What is a Hosted PBX?

| May 29, 2015

Private Branch Exchange (PBX) is a telephone system within an enterprise that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines. The hosted PBX is a cooperative level telephony system that connects business offices in the same way a traditional phone system does […]

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How VoIP Can Revolutionize Call Center Productivity

| April 3, 2015

VoIP isn’t just for cheaper calls anymore. VoIP comes with a host of features that help your agents increase their quality and efficiency – two aspects that greatly affect your bottom line. VoIP is great for businesses that have multiple locations or several buildings, as it can be scaled to the level of functionality needed. […]

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