Category Archives: TelxTelecom News

How to Successfully Prevent VoIP Eavesdropping

| May 11, 2017

With the recent spate of cyber-attacks via Voice-over-Internet-Protocol (VoIP) eavesdropping, the safety of your communication systems is at risk. With the surge in cybercrime, it is never too late to take precautions to protect your VoIP phone systems. Consider these strategies to stay ahead of an attack: 1. Never deploy with default configurations Everyone wants […]

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Online video chat the latest in customer service trends

| April 3, 2017

More companies will launch online video chat as a customer service platform by 2018. Businesses know that happy customers translate into successful, repeat business.  The eventual integration of online video chat as a frequent service platform will make customer satisfaction levels increase, and businesses that implement them now will stand to benefit the most. Unlike […]

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