Category Archives: Call Center VoIP

5 Top Ways SIP TrunkingImproves Productivity

| July 16, 2015

Telecommunications is evolving, with new technologies increasing efficiency and reducing capital expenditure. One of these new developments is in SIP trunking. SIP Trunking is a Voice over Internet Protocol (VoIP) and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to […]

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Improves Productivity appeared first on Telx Telecom: Hosted PBX Miami | VoIP Service Providers.

How VoIP Can Revolutionize Call Center Productivity

| April 3, 2015

VoIP isn’t just for cheaper calls anymore. VoIP comes with a host of features that help your agents increase their quality and efficiency – two aspects that greatly affect your bottom line. VoIP is great for businesses that have multiple locations or several buildings, as it can be scaled to the level of functionality needed. […]

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