Author Archives: Telx Telecom

How VoIP Can Revolutionize Call Center Productivity

| April 3, 2015

VoIP isn’t just for cheaper calls anymore. VoIP comes with a host of features that help your agents increase their quality and efficiency – two aspects that greatly affect your bottom line. VoIP is great for businesses that have multiple locations or several buildings, as it can be scaled to the level of functionality needed. […]

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Business Essentials: Clear Communication

| March 16, 2015

The success of any business is proportional to their ability to satisfy their customers. Every business relationship is built on a certain level of trust, and bad communication tends to snowball, wearing down hard earned trust between businesses and consumers. As a manager, most of your day is spent communicating- Listening and responding, reading and […]

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